About Ines van Dijk:
I’ve worked as a front-line support agent and WordPress specialist for over a decade, and have always excelled at translating technical things into language that customers and users understand well. From turning a ‘no’ into a selling point, to converting complicated problems into motivation to stick around: my work has always been of stellar quality.
During my career, I have specialised in determining what constitutes a high quality interaction with a client or customer.
Find Ines van Dijk: Quality In Support | Twitter | Facebook | Instagram | LinkedIn

This episode is sponsored by Ninja Forms

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